MDM

Many ATM providers focus solely on equipment placement and outsource all post-sale services.

These companies often rely on third-party vendors for cash replenishment, technical support, and transaction processing-leaving you to coordinate between multiple service providers and manage issues that arise between the processor and your end users.

At MDM Service and Processing, we take a fully integrated approach. You are assigned a direct point of contact-available 24/7 via personal cell—who oversees every aspect of your ATM operations.

We handle:

• Installation and deployment

• Ongoing maintenance and technical support

• Cash loading and reconciliation

• Processing and transaction monitoring

Because all services are managed in-house, there is no delay waiting for third-party technicians or cash vendors. We proactively monitor your ATMs remotely, receive real-time alerts, and replenish cash before thresholds are reached. Critical replacement parts are stocked and ready to minimize downtime in the event of a malfunction.

Our vertically integrated service model enhances ATM uptime, streamlines operations, and improves the end-user experience-allowing your business to operate more efficiently and reliably.

We serve as your:

• ATM installer

• Certified field technician

• Transaction processor

• Secure cash handler

And we manage all customer-related issues directly, so you don't have to.